- UPS does not deliver on weekends, holidays, or to a PO Box
- In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items ship within 1 business day
- To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you
- New Balance reserves the right to hold any order for suspected fraud
NB CUSTOM ORDERS
- We reserve the right to decline any requested personalization message or screen name that includes profanity, slander, trademarks and/or any other violations not consistent with New Balance Athletics
- Using a trademarked term on your NB Custom order could delay your shipment.