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New Balance FAQS
Tracking Information Shows As Delivered, But I Have Not Received My Package?
How Can I Track My Order?
How do I get a receipt?
I received part of my order, where is the rest?
Can I cancel or change my order?
Placing an Order
How Will I Receive Tracking Information?
How Many Discounts Or Promotions Can Be Applied To My Order?
Important Shipping Information
Why am I charged sales tax when ordering online from New Balance?
How Do I Return or Exchange?